Customer Survey Summer 2017

Thank you to all our customers who took part in the 2017 Towngate Fisheries’ Summer Survey. The winner of the Family Feast Meal for Four is Mick Cross from Thackley. Congratulations Mick, we hope you enjoy your Family Feast!

We’ve now compiled all the data from the survey and put together a PDF so you can see the results in full.

Download the Survey Results PDF

Highlights include:

  • 95% of customers think the quality of our food is Excellent or Very Good
  • 95% of customers think the quality of our customer services is Excellent or Very Good
  • 87% of customers think our portion sizes are just right

We always value our customers’ comments and feedback, as it helps us to improve our products and services. Our next survey will open in summer 2018. In the meantime you can leave a comment or suggestion on this website by using our comment form.

* Percentages rounded to nearest full number

Survey Results

How do you rate the quality of our food?

How do your rate our customer service?

How do you find our portion sizes?